Terms of Service

Last updated: June 2026

1. Acceptance of Terms

By creating an account or otherwise accessing the Cleerd platform ("Service"), you agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a company, you represent that you have authority to bind that company.

2. Description of Service

Cleerd is a B2B SaaS accounts receivable platform built for HVAC, plumbing, electrical, and mechanical contractors. The Service ingests accounting data from connected systems, automates outreach on overdue invoices, and tracks recovery attribution.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend accounts that violate these terms or pose a security risk.

4. Payment Terms

The Service is offered at $999 per month per workspace, billed monthly in advance. New customers may request a refund within 30 days of the initial subscription start date. After the initial 30-day window, fees are non-refundable. You may cancel at any time; cancellation takes effect at the end of the current billing period.

5. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you submit to the Service. You grant Cleerd a limited license to process that data solely to provide and improve the Service.

6. Intellectual Property

The Service, including all software, design, copy, and trademarks, is the exclusive property of Cleerd. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described.

7. Limitation of Liability

To the maximum extent permitted by law, Cleerd's aggregate liability arising out of or related to the Service is limited to the fees paid by you in the twelve months preceding the event giving rise to the claim. Cleerd is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost data.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the Service will end and your workspace data will be deleted within 30 days, subject to legal retention requirements. Sections that by their nature should survive termination will survive.

9. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Cook County, Illinois.

10. Contact Information

For questions about these Terms, contact us at hello@cleerd.ai.